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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 226
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I cannot get the pictures from the camera to my computer, It

Customer Question

I cannot get the pictures from the camera to my computer
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It is a DMC-FT5. I can't get the USB cable to fit into the camera
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just tried to connect the camera to the computer just now. Previously (a couple of months ago) it worked fine.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The cable doesn't want to connect completely to the camera. It starts in, but won't fully engage
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Martin replied 2 months ago.

Hi. You are sure this is the same cable that came witht he camera? Do you notice anything special with the cable end and the camera USB hole?