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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have a model kx-tg4731 3 phone system. want all 3 phones

Customer Question

I have a model kx-tg4731 3 phone system. want all 3 phones to ring. cannot figure how. Please walk me through the steps
JA: How old is the phone?
Customer: 3 yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: never been able to find the way. No formal troubleshooting help
JA: Anything else you want the electronics expert to know before I connect you?
Customer: that much would make me happy
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Louie replied 4 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, what happens when there is an incoming call? ...only the base rings? ...only 1 handset rings? ...and the other 2 does not?

Can an outgoing call be made from any/all of the 3 handsets?

Customer: replied 4 months ago.
all 3
Expert:  Louie replied 4 months ago.

Yes on the Phone Call Service soon as the system has cleared the "Status:...failure"

However and as posted above; what happens when there is an incoming call? ...only the base rings? ...only 1 handset rings? ...and the other 2 does not?