Electronics Repair Questions? Ask an Electronics Technician
Hello,I am the person that will be helping you today.
May I ask when was the last time that you replaced the batteries in the remote?
I will be standing by, looking forward to your response.
Okay, after doing that, does the remote now work?
A phone call will not be needed. In the past when the remote did work, would it light up at all on the remote?
If you press the buttons on the actual unit and bypass the remote, does it function correctly?
Thank you for the update. It sounds like the remote controller is not the problem here. The actual player is faulting.
If the player doesn't respond, it is time to replace the unit.
Does that make sense?
In short, you will have to go to the store and purchase a new dvd player.
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Thank you again, - Jason
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