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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 16712
Experience:  Over 16 years of experience installing and repairing electronics.
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Why can, XiD-C; fairly new, Since earlier this morning

Customer Question

Why can
JA: What's the make/model of your device? How old is it?
Customer: XiD-C; fairly new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since earlier this morning cannot connect with xfinity platform. I unplugged the set top box as instructed but that didn't correct the problem
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

Please reply and let me know if you still need assistance with this.

Expert:  Pete replied 3 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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