Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Can you tell me the full model number of the tv?
Great thank you for checking.
If you press the HOME button on the sony remote, does that go back to the tv function?
My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed.
So everything is working now?
Great, I'm glad to hear it is working for you again.