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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 226
Experience:  I am here to help you!
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Please, I want to change my wifi password, I have no idea, I

Customer Question

please, I want to change my wifi password
JA: What's the make/model of your device? How old is it?
Customer: I have no idea
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have the password ***** it doesn't work
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  GeekGal replied 1 month ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, software, phones, tablets, e-readers, and printers. It would be my pleasure to assist you with this.

Do you happen to have a computer that is connected via wifi? If so, I can provide instructions for retrieving password. If you have a computer but is connected using an ethernet cable, please let me know the brand and model of your router and I can provide instructions for resetting the password.

In order to provide the best possible help, I will need to know what operating system you have on your computer. If you're not sure, please click this link and tell me what you see:

http://whatsmyos.com/