How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rusty Your Own Question

Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5792
Experience:  Over 20 years electronics experience. How may I help you today?
63817454
Type Your Consumer Electronics Question Here...
Rusty is online now
A new question is answered every 9 seconds

We had a slew of our ATM's go down with error codes 164,

Customer Question

We had a slew of our ATM's go down with error codes 164, 985, 998 and never have seen those on the ncr 3300
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: NCR Easypoint 3300
JA: How long has this been going on? What troubleshooting have you tried?
Customer: last night, we have over 120 in field and are paranoid as many have called
JA: Anything else you want the electronics expert to know before I connect you?
Customer: all pin pad errors
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Rusty replied 1 month ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 1 month ago.

Do you still need help with this?