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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 226
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I forgot my password, dell 10years, I have my grandkids here

Customer Question

I forgot my password
JA: What's the make/model of your device? How old is it?
Customer: dell 10years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have my grandkids here and they can not get on the internet
JA: Anything else you want the electronics expert to know before I connect you?
Customer: They on on there phones i don't know the password
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 month ago.

I'm sorry about the issue. Are you looking for your Wi-Fi / wireless password?
What is the make / model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,