Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Please postback with the FULL model number off of the back of the Panasonic so I can look this up and tell you what needs to be done. Panasonic makes 100's of Viera sets all with different connections.
Do you need assistance with this question?
I'm sure I can get you going here, I've been installing for 20 years. All I need is the model number to help you get this connected.
Hello, and thank you for using this service.I will help you now.
Are you sure the tv can just be pulled out? Can you take a picture of the mount?