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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 16505
Experience:  Over 16 years of experience installing and repairing electronics.
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I have nikon nx2 downloade to my computer. It came with the

Customer Question

I have nikon nx2 downloade to my computer. It came with the new nikon camer last year. It has been working until recently. I have a nokon cool scan ls 9000 scanner that I transfer slides to digital and store them in the nx2. Now my computer is old too with an XP operating system. I have been getting an error message to tell microsoft about the problem. Well Microsoft doesn't support anymore. Issue is that the error notice come up and I can't open an image in nx2. Bob
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: The computer is a Dell something about 10 years old. The NX2 literature for requirements to operate are met.Intel Pentium4 or Celeron.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 days. I removed and reloaded but still the same.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Don't think so
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Customer: replied 1 month ago.
Well I've seen no answer, but thanks, I've gone another direction.
Expert:  Pete replied 1 month ago.

Ok, if you change your mind just let me know at any time.

Happy New Year!

Pete.