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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 32970
Experience:  Over 20 years fixing Electronically devices
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ACER Aspire Z5763. While working the on screen image

Customer Question

ACER Aspire Z5763. While working the on screen image flickers and then dissapear. When tapping the left side of the PC (a few times) the image reappears. It has been doing this a month or 2 after purchase.
JA: What's the make/model of your device? How old is it?
Customer: John it is about 3 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started doing this about 2 months post purchase. Have not done any trouble shooting, today is the first attempt to solve. The lady in the office want to throw me with the unit today.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: PLEEEEEASE HELP!!!!
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Richard replied 2 months ago.

Hi there and welcome

Remove the power cable from the Acer then hold the power button down for 60 seconds then release.

Connect the power cable, power it on and tell me how it then performs please.