How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I have the Tech support membership and would like to have my

Customer Question

I have the Tech support membership and would like to have my computer gone over and cleaned up before my membership expires. Is that possible? It expires tomorrow.
JA: What's the make/model of your device? How old is it?
Customer: It's an HP desktop, not sure how old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I'm not really having any issues just want it gone over before my membership expires
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Consumer Electronics
Expert:  Jason Jones replied 9 days ago.

Hello,
I am the person that will be helping you today.

If you wish, I can remote into your system right now and clean up anything that you wish to have cleaned up. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason