You need to perform an initial clear to return to REG mode (this will not lose any of your data).
Please, follow the instructions below to resolve your problem:
After that is complete, please report back to me what the status of the problem is. I will be here standing by.
It is only a one time charge. After we are done today, I will send this into the billing department and make sure that you are not signed up for anything extra.
Did you follow those instructions?
Why does it not turn to P?
--- You are charged the full amount after I respond to your message. You are able to get a refund, if you wish. Please, let me know now if you don't plan on paying, which means that I am not paid.
If you want a refund, the total should be refunded because I haven't been able to fix the problem. I will send in the refund request for the full amount.