How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31118
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

My D3300 won't focus. Can you help me reset the camera to

Customer Question

My D3300 won't focus. Can you help me reset the camera to original settings
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Nikon D3300, aboutr 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Been this way for a couple of years, actually, and I have used a different camera (also a Nikon). I have searched the settings , looking for one that would tell me to reset to original settings.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's it
Submitted: 7 days ago.
Category: Consumer Electronics
Expert:  Richard replied 7 days ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now functions correctly
Thank you