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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10464
Experience:  8+ years of professional experience
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I need a part for my FZ300 which is less than a year old the

This answer was rated:

I need a part for my FZ300 which is less than a year old
the body part about the size of a nickle that the battery door hindges on is broken
possible part number is *****
where can I get this part
Regards
Frank

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please tell me: did the battery door hinge break owing to the camera being dropped? or did it break in the course of normal usage and care for the camera ?

Customer: replied 6 months ago.
Normal usage
The door it's self is fine it's the part the door hinges on
Customer: replied 6 months ago.
No I just need to know where I can get this small body part
Customer: replied 6 months ago.
Can you provide a contact for part
Customer: replied 6 months ago.
Russell are you able to help

If it was normal usage and was never dropped nor otherwise damaged by your neglect or mishandling, then it is covered by warranty as a failure that the company that made it is responsible for.

I advise you to contact Panasonic Canada, and put in a failed-within-warranty claim on the camera, for free repairs.

In a moment I'll give you contact info for Panasonic Canada, also.

Support for Panasonic Canada (a fee charged for out-of-warranty products, so have your sales slip for the camera available to refer to or to cite to them if asked, and if you call this number) is at 1-***-***-**** .

Lumix repair (warranty repair?) is this number, for Mississauga Ontario of course: 1-***-***-**** .

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Customer: replied 6 months ago.
I had all that from my own research and also from the camera dealer
I thought you would provide a place to actually get my part as I provided you a part number

OK - if that's how you wish to proceed... I am seeking such a part, and thanks for providing the part #, that helps greatly with the search for a source.

(In case the source I found might be a bricks-and-mortar store, rather than online, please tell me roughly what locality, by town/city and province, you are located in.)

Customer: replied 6 months ago.
I'm in Victoria BC Canada
The part is not available here, that's why I contacted you and gave you the part number on first contact

OK, understood, thanks for the response, I am looking up that information.

This is what I find:

https://www.encompassparts.com/item/10417213/Panasonic/SYF0070/Door

(out of stock at present, available by December 9th 2016, price about $46 roughly.)

It's mentioned here, as being priced about 641 Indian Rupees:

https://www.zauba.com/import-service+door/hs-code-85299090-hs-code.html

but, could you order it from them? it doesn't look like it

https://www.ued.net/ued/viewItemAction.do?itemCode=MSCSYF0070

projected shipping date Dec. 1 2016. Price about $46.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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