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Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5523
Experience:  Over 20 years electronics experience. How may I help you today?
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Have a sentry safe model tw8 331 electronic was moving

Customer Question

have a sentry safe model tw8 331 electronic was moving damaged the lock destroyed the lock completely-tore from the unit busted and pulled wiring too all passwords and documents still inside safe---need complete lock system with lock codes
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: sentry safe model tw8 331
JA: How long has this been going on? What troubleshooting have you tried?
Customer: lock is completely destroyed cannot access period have no way of getting without password ***** will have tostart from newlock system
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Consumer Electronics
Expert:  Rusty replied 8 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 8 days ago.

Do you still need help with this?