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Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 11448
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Panasonic model KX-TG9541 cordless phone. It has

Customer Question

I have a Panasonic model KX-TG9541 cordless phone. It has been working great until just lately, when I make a call and it is answered, I can hear the person whom I called but they can not hear me. I noticed that it Says Mute on the phone but do not know how to make it not Mute.
JA: How old is the phone?
Customer: Not sure how long we have had it. We bought it a few years ago and liked that it connects with our cell phone. My guess is that we bought it 3 years ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For the past week. I don't know how to trouble shoot.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 18 days ago.
Category: Consumer Electronics
Expert:  Louie replied 18 days ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Expert:  Louie replied 18 days ago.

Initially, have you tried pressing on the button below the MUTE display ?