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JA Engineer
JA Engineer, Engineer
Category: Consumer Electronics
Satisfied Customers: 403
Experience:  Broadcast Engineer for over 7 years.
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I have a lp-1000n scale that keeps giving me an error 12,

Customer Question

i have a lp-1000n scale that keeps giving me an error 12
JA: What's the make/model of your device? How old is it?
Customer: Cas Usa LP-1000N. about 10 yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: started this afternoon. just tried re booting and clearing
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  JA Engineer replied 4 months ago.

Hello and good morning.

Error 12 on the Cas LP-1000N means "Loaded weight is below minimum weight of OIML regulation." OIML stands for International Organization of Legal Metrology and it is the body that is responsible for developing model regulations, standards, and related documents for measuring instruments.

The LP-1000N needs to be re-calibrated. Please note that it would no longer be under warranty because the LP-1000N comes with 1 year warranty and you have had it for 10 years. So, there are 1 of 2 things that you need to do:

(1) For technical support, service, and calibration, contact your local dealer where you purchased your scale.

(2) Call CAS at(###) ###-####for a local authorized CAS Dealer near you.