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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My iPad does not have internet connection..Laptop works

Customer Question

My iPad does not have internet connection..Laptop works well... blinking green light on router...at "links"
JA: What's the make/model of your device? How old is it?
Customer: iPad is 2 yrs. old...mini
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It began Sat. afternoon...I've unhooked everything ...several times.. No luck
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Steve G. replied 6 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

Can you confirm that you do have other wireless devices that ARE connected with no problem?

Thanks

Steve

Customer: replied 6 months ago.
my Apple laptop is working well
Customer: replied 6 months ago.
I am disappointed that I can not "talk" to a technican without charge..When did that start? I will try to get one of my techie grandkids to help...
Customer: replied 6 months ago.
Thanks...I am signing off..

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