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Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5524
Experience:  Over 20 years electronics experience. How may I help you today?
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I moved my AL speakers, subwoofer now they won't work. I

Customer Question

I moved my AL speakers, subwoofer now they won't work. I have VS2421 speakers. It came with a dial control that sits on my desk.
JA: What's the make/model of your device? How old is it?
Customer: It's about 5 years old. It says VS2421.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just since yesterday. I tried plugging the cord from the control unit into all the ports on the back and none of them work including the line in.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I think that's it. Thanks.
Submitted: 17 days ago.
Category: Consumer Electronics
Expert:  Rusty replied 17 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Customer: replied 17 days ago.
Okay.
Expert:  Rusty replied 17 days ago.

They should work on the green headphone output. Make sure your sound icon near your clock doesn't have a red circle with a line through it.

To test the speakers, touch the headphone jack, you should hear a slight buzz with the volume turned up. Let me know if you have any trouble.