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Ht 51r receives but has no audio unless I press and hold the

Customer Question

Ht 51r receives but has no audio unless I press and hold the bottom button on the ptt
JA: What's the make/model of your device? How old is it?
Customer: ht 51r Not sure. Was working fine this afternoon but hit some button when I picked it up to put in backpack.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Looked in online manual for help. All I found was push fm to try to get alt use for button 8
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no. Can he call me on a cell phone?
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Louie replied 7 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, what is the "...bottom button on the ptt..."?

What icons, symbols, letters are dispalyed on th screen when not transmitting?

Even if "...receives...no audio...", would it TX as expected? ...same on both VHF and UHF?

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