Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
To be clear, this is a paid support site, it is not free.
Your product may be under warranty, but that is only the manufacturer warranty. You may contact panasonic for help by calling them during normal business hours and waiting on hold for a customer service agent in another country that likely won't be able to resolve the issue.
I can help you here now, if you'd like to proceed, but again with the understanding that you are paying for my time and expertise. You've paid that agreed upon fee already, if you don't want to continue you may cancel from the help page. If you do, please recheck the model number for me as it isn't quite right.