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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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Snetry safe won't open ,batterys are dead. no make or model

Customer Question

snetry safe won't open ,batterys are dead.
JA: What's the make/model of your device? How old is it?
Customer: no make or model on paper work i have ? 10 years old ? back page on book has a number # 504154
JA: How long has this been going on? What troubleshooting have you tried?
Customer: started 2 days ago. key pad is dead,so i changed the batters.still dead.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 20 days ago.
Category: Consumer Electronics
Expert:  Nathan replied 20 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 20 days ago.

What is the model of the safe?
Are you saying even with new batteries no lights come on, no beeps, etc?