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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Acer crashed, 5620 2313 intel, since yesterday, talk to aver

Customer Question

acer crashed
JA: What's the make/model of your device? How old is it?
Customer: 5620 2313 intel
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since yesterday
JA: Anything else you want the electronics expert to know before I connect you?
Customer: talk to aver
Submitted: 22 days ago.
Category: Consumer Electronics
Expert:  Russell H. replied 22 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

How did it crash, please?

Do you want to talk to Acer because the machine is less than a year old, perhaps? or for some other reason or from some other standpoint ?

Customer: replied 22 days ago.
I called Acer they want $100 my machine is ancient i turned on and cannot boot up drivers?
Expert:  Russell H. replied 22 days ago.

OK: What shows on the screen, from the time when you turn it On, to the time when/where it is evident that it is not working and not going to work ?