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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15731
Experience:  Over 16 years of experience installing and repairing electronics.
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I cannot get to my answering service, I think I might of

Customer Question

I cannot get to my answering service, I think I might of screwed up the password
JA: What's the make/model of your device? How old is it?
Customer: it is a few years old, number is ***** sorry, pretty small
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just today, I went to retrieve a message and will not let me in, said to call my support
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 21 days ago.
Category: Consumer Electronics
Expert:  Pete replied 21 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 21 days ago.

If you have forgotten the remote access code for the answering service on your phone, then try entering the remote access code setting to check your current code - see page 38 of the user guide: ftp://ftp.panasonic.com/telephone/om/kx-tg6591_mul_om.pdf

If you have forgotten the password ***** another voicemail provider then the voicemail account will need to be reset.

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