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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 35381
Experience:  Over 20 years fixing Electronically devices
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My telephone all of a sudden gave me the message (base no

Customer Question

My telephone all of a sudden gave me the message (base no power) and asked that I reconnreconnect bse ac adapor. I am 86 snd can I correct this myself?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Panasonic Model KXTGD220
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This happened yesterday. I unpiugged what I think is the adaptor .
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't think so.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you please disconnect the base unit from the power socket, then wait 5 minutes, connect it to a different power socket and tell me if it then functions please.

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