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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
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I have had a DVD Video Recorder for many years, which is out

Customer Question

I have had a DVD Video Recorder for many years, which is out of warranty. It is model DMR-E55. Do you still repair this model? If not, do you know who might? Nobody makes these anymore and I am trying to get one to use for a little longer. Any suggestion? Thank you,
JA: What's the make/model of your device? How old is it?
Customer: Panasonic, DMR-E55. I got it new years ago. I bought another identical model 3 or 4 years ago and it too has died. Thank you.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Units would power off and on and try to do self checks and then just lock up. I had to unplug units to turn off power. I imaging some part of electronics are worn out
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I imagine you cannot help since the units are so old, but, I appreciate your attempt to help now.
Submitted: 25 days ago.
Category: Consumer Electronics
Expert:  Louie replied 25 days ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, would you consider Panasonic authorized Service Centers?

Your location/state please?