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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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We were moving our Sony TV and the sound went out. We get a

Customer Question

We were moving our Sony TV and the sound went out. We get a picture just no sound. We have unplugged, tightened the cables but can't make it work.
JA: What's the make/model of your device? How old is it?
Customer: oops it is a Sanyo Model DP39843 Less than a year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just last night - moving it from one table to another.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 27 days ago.
Category: Consumer Electronics
Expert:  Jack replied 27 days ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions
Please let me know when you are ready to proceed .