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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
Experience:  I am here to help you!
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Slow, Don't know if I have a virus or what. computer very

Customer Question

slow, Don't know if I have a virus or what. computer very slow
JA: What's the make/model of your device? How old is it?
Customer: HP All in One. Had Geek squad ,but let it lapse
JA: How long has this been going on? What troubleshooting have you tried?
Customer: last week or so, not very computer literate
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No, just need this computer to go faster
Submitted: 1 month ago.
Category: Consumer Electronics
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason