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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
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My virus protection. I should have 233 days left on my

Customer Question

my virus protection. I should have 233 days left on my Webroot
JA: What's the make/model of your device? How old is it?
Customer: It's HP about 6 months old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried to find Webroot on my computer. I'm not computer literate
JA: Anything else you want the electronics expert to know before I connect you?
Customer: not that I can think of
Submitted: 28 days ago.
Category: Consumer Electronics
Expert:  Jason Jones replied 28 days ago.

Hello,
I am the person that will be helping you today.

I know that you cannot find the Webroot program on your computer. As far as the Webroot program goes, has it ever been installed on your computer?

I will be standing by, looking forward to your response.

Thank you,
Jason