Electronics Repair Questions? Ask an Electronics Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
first, that number you called may have been misdialed, but it is a scam. Do not speak to those people again or answer if they call you. Never go onto your computer or a website at the prompting of someone on the phone, it is virtually always a scam and someone trying to con you out of money.
Regarding the kindle,
This symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch.
The first step here will be to attempt to reboot the kindle. This is done by pressing/sliding and holding the power button for 20+ seconds, or until the screen flashes (usually with an image of a tree), then release. Give the kindle about a minute to start back up, and let me know if the problem persists, we can then try some further steps.
Hello, it appears your question is still open.Do you need more help with this?If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session.Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.Nathan