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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15767
Experience:  Over 16 years of experience installing and repairing electronics.
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We lost our connection to the internet and also our Netflix

Customer Question

we lost our connection to the internet and also our Netflix connection. We got the wireless internet working again but cannot get the Netflix connected, so Netflix told me to contact you
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Panasonic Viera
JA: How long has this been going on? What troubleshooting have you tried?
Customer: one day
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

Can you try restarting the wireless modem/router and any other network equipment, then check if the Netflix connection works again?

Expert:  Pete replied 1 month ago.

Hi, just checking in on your question, do you need any further assistance?