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Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 24010
Experience:  Managing Director at Pollinate Group LLC
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My Panasonic phone hand set kx-tg484 will not let me unblock

Customer Question

my Panasonic phone hand set kx-tg484 will not let me unblock a phone number I blocked by mistake att says use *80 but when I do I goes busy ane nothing happens
JA: How old is the phone?
Customer: less than a year old I bought it @sams club
JA: How long has this been going on? What troubleshooting have you tried?
Customer: my wife was trying to block unwanted sales calls and my boss called she blocked his number and for a week he can not call me at home
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

This is more likely blocked on the panasonic than through ATT.

Pick up a handset, and key in Menu#217

This brings up the blocked call list on the panasonic,

upse the up/down arrows to scroll though the list until you get to the bosses number, then press the ERASE button just below the screen,

up/down to YES to confirm

Save

Off

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan

Customer: replied 7 months ago.
my phone stillwill not unblock the number
Customer: replied 7 months ago.
Nathan did you get my questuon
Expert:  Nathan replied 7 months ago.

Yes, but I need to know specifically where you are getting stuck.

When you followed the above, did you see the number in question in the list?

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