Electronics Repair Questions? Ask an Electronics Technician
Hello, So you're saying you can't get an HDMI signal from your Pioneer to the TV is that correct
How about as a test if you connect a cable box or something right to the TV via HDMI, does the set display then?
Is the issue only when the Pioneer is inserted in the signal?
Okay, to narrow down the culprit can you connect something besides the receiver like a Blu Ray player, Cable Box, etc. just to see if you can get a signal on the TV ( to rule out the receiver as being the cause of the problem)?
Okay thanks. This isn't uncommon, and regretfully we see a lot of Pioneer receivers prematurely lose the HDMI out. In many cases it's a processor failure. Have you tried a full reset of the receiver yet (reset to factory defaults)?
I'm pulling up instructions for that now. Will be right back.
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Resetting the systemUse this procedure to reset all the receiver’s settings tothe factory default. Use the front panel controls to do this.1 Switch the receiver into standby.2 While holding down the SETUP button on the frontpanel, press STANDBY/ON.The display shows RESET NO.3 Press the ENTER button on the front panel.4 Select RESET using <</>>, then press the ENTERbutton on the front panel.The display shows RESET? OK.5 Press ENTER to confirm.OK appears in the display to indicate that the receiverhas been reset to the factory default settings.• Note that all settings will be saved, even if thereceiver is unplugged.
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Did you have any luck?
If the HDMI out on the receiver still isn't working, I would suggest trying another HDMI cable as well, just to rule the cable out again. Beyond that it would require repairs/replacement of the receiver's Mainboard to fix the issue. This is on average a $300-$400 repair on this unit.
However a suitable workaround, would be to run all HDMI cabled "Sources" directly to the TV, and then run an Optical cable from the TV's "Digital Audio Out" to one of the optical Inputs on the Pioneer to produce the audio.
Other than that, if you wanted to have the receiver repaired, you can use the link below to locate an Authorized Pioneer Service Center:
Beyond that, I'm sorry for the bad news if the unit still is not working.
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I'm sorry to hear that. That's unfortunately all you can try on a user level, beyond sending the receiver out for repairs at that link I posted, or bypassing the receiver for video - and then just passing the audio (via optical) back to it.
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