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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
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My cd is not playing on my panasonic cd stereo system

Customer Question

my cd is not playing on my panasonic cd stereo system sa-ch64m. please help
JA: What's the make/model of your device? How old is it?
Customer: panasonic cd stereo system sa-ch64m
JA: How long has this been going on? What troubleshooting have you tried?
Customer: the model is about 20 years old.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Louie replied 1 month ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, "...cd is not playing..." but everything else is working as expected? ...such as loading, ejecting, selecting discs ?

Customer: replied 1 month ago.
I cannot select a cd. This system has 60 slots for cd's and single play. When u load the cd, it says no"no disc"
Customer: replied 1 month ago.
I can't afford to pay more. Can u help me?
Customer: replied 1 month ago.
R. U. Still on?
Expert:  Louie replied 1 month ago.

Have you tried cleaning the laser lens? ...using a cleaning disc for such purpose similar to the products shown HERE ?

Customer: replied 1 month ago.
Where is the laser lens?
Expert:  Louie replied 1 month ago.

It would be inside the Panasonic. It is the electronic eye that reads the music data off the discs.

Customer: replied 1 month ago.
Where is the lens?
Customer: replied 1 month ago.
I don't have s cleaner?
Customer: replied 1 month ago.
R u still with me? I paid $5 for your help
Expert:  Louie replied 1 month ago.

Thank you for allowing me time to compose my reply.

In the absence of a cleaner, the alternative is to open up the Panasonic for a look-n-see.

Please post back clear pictures of the insides of the disc loader carriage with the rack panel open. Click HERE.

Customer: replied 1 month ago.
Look n see what?
Expert:  Louie replied 1 month ago.

The laser lens to attempt manual cleaning based on "...don't have s cleaner..."