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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31194
Experience:  Over 20 years fixing Electronically devices
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The receiver for model #47011 has gone blank. Changing the

Customer Question

The receiver for model #47011 has gone blank. Changing the batteries or changing outlets doesn't fix it. Can you help?
JA: What's the make/model of your device? How old is it?
Customer: Celestron Model #47011. It
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Celestron model #47011. It's about 5 or 6 years old
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the receiver (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the unit, and tell me please if it is now operating correctly.

Let me know the results please