How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31124
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

Little pinkish light on {never before] overright side of

Customer Question

little pinkish light on {never before] overright side of keyboard with a #1over it next to warning and another icon I can,t identify It reads to reduce injuryread safety and comfort guide provided with product! Help!
JA: What's the make/model of your device? How old is it?
Customer: Samsung sync Masters228150 5 years old maybe a little older!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: first time ever saw a light there Don,t know what to try. Hints are helpful!
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thanks.
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the monitor (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the display, turn it on and tell me please if it is now operating correctly.

Let me know the results please