If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.
Sorry you are having problems here,
Can you please let me know exactly what the screen reminder is like or what does it say?is there a message?
I am sorry by the time you replied (42 mins later ) I had signed off
That banner means the set is awaiting a firmware upgrade, have you checked to make sure the set is set to "auto firmware\software updates" in the settings menu?these updates need to be performed by the set you cant ignore them, let me know , if you do not understand please say I will clarify