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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
Experience:  I am here to help you!
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I have a contract with Geek Squad. I play Bejeweled on

Customer Question

I have a contract with Geek Squad. I play Bejeweled on facebook it will go to the site but then nothing. I have been having problems bringing up other sites as well and it is so slow.
JA: What's the make/model of your device? How old is it?
Customer: HP Pavillion about 2 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't know much about computers.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Clean it up. Maybe that will make it move a little faster. Thank you
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

What's your internet browser program, such as Internet Explorer, Firefox, Chrome, Microsoft Edge, AOL Desktop, etc.?

Is only the internet / websites slow? Or are other programs slow also?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,