Press and hold the Start key.While holding down the Start key, push the RESET button on the bottom of the Organizer using a pen or some other pointed object. The following message will appear: "Do you really want to initialize the organizer's memory (this will delete all data)? Yes:[ENTER]/No:[ESC]
The message: Working... Please wait.. appears while the Organizer proceeds with the initialization procedure then the Welcome message appears.
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I apologize -- Start key is the same as Power key.
Did you follow the steps exactly above? You should be presented with a delete message.