Are you using the Garmin Connect Mobile app in the Google Play Store?
Did you pair the Garmin tracker to your phone?
Which Garmin device do you have?
I understand but which Garmin GPS device do you have?
The instructions are provided during the initial setup, or can be found in the Garmin Connect Mobile app help.
If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
Do you have bluetooth enabled on your phone?
On your phone..
Now that bluetooth is on, please follow the steps again to pair the device..
I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.