How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Tech Your Own Question
Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 37173
Experience:  Troubleshoot consumer electronics devices.
30037186
Type Your Consumer Electronics Question Here...
Viet - Tech is online now
A new question is answered every 9 seconds

I can't open my email on my iPad. It is a blank screen that

Customer Question

I can't open my email on my iPad . It is a blank screen that says "no message selected". What can I do?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Model --MD328LL/A. Version 9.3.4
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since Sunday oct 16
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Please try this first solution: On your iPad, press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

- If that does not work, please let me know what email you use, such as Hotmail, Yahoo, Gmail, AOL, etc.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Tech replied 8 months ago.

Hi,

How are you? It's been a few days. Do you still need help with the email issue on your iPad? And/or do you need help with anything else?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,