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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 226
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My Harmony One is frozen ...no button or screen touch -- how

Customer Question

My Harmony One is frozen ...no button or screen touch -- how do I power it off/on?
JA: What's the make/model of your device? How old is it?
Customer: Pretty recent -- two years or so ..
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just now.. no troubleshooting.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Aric replied 3 months ago.

Hello, What exactly do you see on the screen of the Harmony one please?

Customer: replied 3 months ago.
Home...
Eject
Audio
PipThe settings for AppleTV
Customer: replied 3 months ago.
I'm thinking this is costing me too much...backing out.... thanks but no thanks.