Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you tell me the complete model of your receiver?Which player, and how are they connected?
Okay thank you for clarifying,
do you get the video playing through properly?
Are you able to play any other input through it (cable/satellite, etc)
Could you test something for me, and try to play just a music cd, and let me know if that goes to aux there too?
Thank you for checking,
the AUX indication means it is switching to the auxillary input mode (where you'd hook up a cable box, ipod, etc).
Can you take the batteries out of the remote and see if it works any better that way (just use the front panel buttons to play/start)?
Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty main/control board, which is what processes the signals and manages the inputs. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).
This could also be the result of age related wear and tear; as a 2008 model, that type of failure wouldn’t be surprising. This system is significantly past its service life at this point.
There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:1) Unplug the power cord from the outlet
2) Wait at least 1 hour (60+ Minutes)
3) Press and hold the power button (on the set, not the remote) for 60 seconds4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.
If this reset process does not work, it would unfortunately confirm an internal hardware failure.
This is something that would require repairs to correct; however repairs are simply not feasible as parts are not available. This is the biggest downside of this type of system, as once a single part fails, the entire system becomes useless.
While it could be fixed, you'd be in the $300+ range for repairs, assuming used parts and components could be found.
However replacement will make more sense. You can get a brand new and updated system with a fresh warranty in the same price range.
Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.
Best regards, ***** ***** for the news,
You mean you purchased it recently?This is a fairly common problem with this model, resulting from faulty eeprom on the main board,
even if a newer purchase, this is still an 8 year old model and has the same type of hardware issues inherent to it, regardless of actual use.
The hdmi cable would not cause that, you said it was happening even with just the internal dvd player, correct? That makes it an internal issue.