How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31236
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Consumer Electronics Question Here...
Richard is online now
A new question is answered every 9 seconds

My satellite radio has been saying no signal for the last

Customer Question

my satellite radio has been saying no signal for the last month any ideas? Sometimes it will seem like it will work for 2 seconds and I hear music and then it stops.
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Richard replied 1 month ago.

Hi there Mary and welcome

Can you tell me please the make and model of the radio?

Thank you

Customer: replied 1 month ago.
I have a 2014 Honda civic. Shortly after I brought my car in to be checked, in which the guy just reset the maintenance message because he said my oil was not due yet. I was wondering if he could have bumped something that would effect my car radio. I can look in my car and see if it has any numbers next to my syrius xm radio. (If you still need that.)
Expert:  Richard replied 1 month ago.

ok, remove the power to the radio, if you cannot directly, then from the battery

Let it sit for an hour, connect it back up and tell me if it then works please.