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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
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My new acer laptop freezes the first internet page some

Customer Question

my new acer laptop freezes the first internet page some times, no way to shut down
JA: What's the make/model of your device? How old is it?
Customer: Acer Aspire R 11, new August 29, 2016
JA: How long has this been going on? What troubleshooting have you tried?
Customer: only official power of with the command power off
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I could open a second web page no problem, but the first one stays on and cannot be moved or changed
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

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Thank you,
Jason