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Ask Louie Your Own Question

Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 11753
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just got a pioneer vsx72txv receiver and I cant get the

Customer Question

I just got a pioneer vsx72txv receiver and I cant get the sub woofer outlets to work
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: i just gave the exact model! its 10 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: are you computer generated tech?
JA: No. I'm the Technician's Assistant.
Customer: ok ....this receiver hasn't been used at all in the last 10 yrs ...its just like new
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Louie replied 4 months ago.

Hi Brett, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially and based on "... hasn't been used at all in the last 10 yrs...", has a RESET been done?

Expert:  Louie replied 4 months ago.

And then ensure that all the speakers set to SMALL.