How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15454
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

Sure, I have an a DEH-P4000UB, when playing my iPhone thru

Customer Question

Sure, I have an a DEH-P4000UB, when playing my iPhone thru AUX, either with cable or Bluetooth Adapter it only plays thru Right Channel
JA: What's the make/model of your device? How old is it?
Customer: not sure, maybe 6-7 years, it has a USB in the back and AUX on the plate
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've used different cables and I've clean the connectors, inside female part of AUX. Works fine playing iPod thru USB and all other function of the stereo work well
JA: Anything else you want the electronics expert to know before I connect you?
Customer: not that I can think of
Submitted: 13 days ago.
Category: Consumer Electronics
Expert:  Pete replied 13 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 13 days ago.

The iPhone itself only has one speaker, however by default it should play out of both speakers when using external speakers - there is no setting involved on the phone, so it sounds like you might have an issue with the hardware.

Have you tried restarting the iPhone?

Have you tested the speaker with another phone?

Customer: replied 13 days ago.
tried with iPhone 4s and 5s
Expert:  Pete replied 13 days ago.

Have you checked the speaker balance settings on the DEH-P4000UB when the phone is connected?

Customer: replied 13 days ago.
Expert:  Pete replied 13 days ago.

And all phones are affected in the same way, yes?

Related Consumer Electronics Questions