Electronics Repair Questions? Ask an Electronics Technician
Hello,I am the person that will be helping you today.
You can do so by plugging the camera into the computer and simply copying the files over. Do you wish for me to remote into your system and do this for you so we can be sure that they are all copied?
I will be standing by, looking forward to your response.
Is it SX710 HD or SX710 HS?
Thank you for the update. Do you have a card reader on your computer or a usb card reader that you can use to connect the card from the camera to your computer?
May I ask how you have copied them in the past? Did you do it via your wifi network?
There are two options:1) Purchase a usb to memory card adapter and use that to copy them to the computer.2) Connect the camera to your wireless network, connect to the camera from a computer on your network, and then copy them that way.
Please, give me a few minutes to type up the instructions for the 2nd option.
I don't understand your question. You will need to connect the camera to the same wireless network as your computer is connected.
First off, you will need to download and install the following application on your computer: http://support-sg.canon-asia.com/contents/SG/EN/0200199802.html
After you connect the camera to the correct network and have installed the application that I linked above, you can open the Canon CameraWindow application, choose to add a device, and add yours. From that point, you will be able to transfer the photos. Do you want to do that and update me once you are finished?