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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 31120
Experience:  Over 20 years fixing Electronically devices
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My Vivofit three has a screen with a red upper strip, what's

Customer Question

Hi ! My Vivofit three has a white screen with a red upper strip, what's up???
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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This is usually an issue with the Firmware, so I would first like you to do this please.

Hold the power button to off for 60 seconds.

Release, then try to turn on the watch.

Let me know the results please

Thank you